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    cotton leads, dog leads, dog rope, dog accesories, pet lead, leash, dog leash, bespoke, handmade, new zealand made, foundmyanimal, found my animal, solid brass, beautiful leads

    JOIN THE CLUB

    - no junk, just exclusive deals -

    SHIPPING AND RETURNS
    STOCKISTS
    SIZING GUIDE

    SHIPPING

    Free shipping on all New Zealand orders!

     

    All orders are dispatched from HQ in Canterbury. 

     

    Upon confirmation of payment, your order will be processed in two working days.

     

    Once your order has been packaged and sent, you'll receive an email with your tracking details.  

     

    We do our best to meet our shipping estimates. Actual delivery time will vary depending on your location, chosen shipping method and local shipping agent.

     

    New Zealand: 1-3 working days

     

    Australia: 5-8 working days

     

    Rest of the World: 8-12 working days

     

     

    Any tax and duties levied by local customs authorities when shipping outside of New Zealand are at the expense of the customer. These are a legal obligation which unfortunately we have no control over.

    RETURNS

    Our designs are built to last. If they don't exceed your expectations, let us know - hello@thecollarclub.nz. 

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    We have a 7 day returns policy, just in case you don't love your new gear as much as you thought you would (but we doubt it!).

     

    All purchases must be returned in their original packaging and tags. If they are not, we may charge a restocking or replacement fee.

     

    Return shipping is to be covered by the customer.